1. Introduction & Definitions
1.1 These Terms & Conditions (“Terms”) govern your use of www.theluxurywatchcompany.com (“Website”) and any purchase of goods (“Goods”) from us, The Luxury Watch Company Ltd (“we”, “us”, “our”).
1.2 “Customer”, “you”, “your” refers to the person buying or using the Website.
1.3 All orders accepted are subject to these Terms to the exclusion of any other terms (unless agreed in writing).
2. Ordering & Acceptance
2.1 You place orders via our Website. We reserve the right to accept or decline any order.
2.2 A binding contract is formed only when we send you an Order Confirmation email.
2.3 If an item is out of stock or unavailable, we will notify you and offer an alternative or full refund.
3. Price & Payment
3.1 Prices are displayed in GBP and include VAT where applicable (unless otherwise stated).
3.2 We reserve the right to change prices at any time before you place your order.
3.3 Payment must be made in full at checkout via the payment methods offered.
3.4 If your payment is declined, your order will not be processed until payment is cleared.
4. Delivery & Risk
4.1 Once goods are dispatched, risk in them passes to you (i.e. loss or damage in transit) unless we agree otherwise.
4.2 We aim to dispatch goods within the times indicated on the site. Delays beyond that will be communicated to you.
4.3 Title to the goods only passes when full payment (including any shipping costs) is received and cleared.
5. Your Rights to Return
5.1 You may return goods under our Returns Policy (see above) and as required by statutory rights.
5.2 Return and refund obligations are subject to Goods being in condition as stated in our Returns Policy.
6. Liability & Disclaimer
6.1 We exclude (to the fullest extent permitted by law) all liability for loss of profit, business interruption, or indirect loss.
6.2 Our liability for any faulty or misdescribed goods is limited to repair, replacement, or refund as per UK statutory rights.
6.3 Nothing in these Terms limits or excludes your statutory rights as a consumer.
7. Intellectual Property
7.1 All copyrights, trademarks, and all intellectual property rights in the Website content (text, images, logos) belong to us or licensed parties.
7.2 You may view/download pages for personal, non-commercial use only, and you must not reproduce or exploit content without our express written permission.
8. Privacy & Data
8.1 Your personal data will be handled in accordance with our Privacy Policy.
8.2 We may use your details for order fulfilment, marketing (where consent is given), and account management.
9. Force Majeure & Events Beyond Our Control
We will not be liable for any failure to perform due to events outside our reasonable control, including natural disasters, supply chain issues, labour disputes, or regulatory changes.
10. Severability & Variation
10.1 If any provision in these Terms is found invalid or unenforceable, that provision shall be struck out and the remainder shall continue in full force.
10.2 We may revise these Terms at any time; revised terms will apply to orders placed after the change and will be published on the Website.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England & Wales. Disputes will be subject to the non-exclusive jurisdiction of the courts of England & Wales.
12. Contact & Complaints
If you have questions or complaints, you can contact us at:
Email: info@theluxurywatchcompany.com
Address:
The Luxury Watch Company
The Old Laundry
2 Stable Courtyard
Broughton Hall Estate
Skipton
North Yorkshire
BD23 3AE
